CLICK Media™ – Enterprise Cable/Broadband
Management System
Introduction:
CLICK-Media™ is a complete end-to-end solution for a subscription based business - from lead management, sales, initial invoicing, to monthly billing.
CLICK-Media™ is ideal for satellite, cable television, radio, telecommunications, print and media distributors that need to integrate all their different systems such as sales, accounts, customer support, subscriber tracking with most known provisioning platforms.
Usage:
Click Media™ is a unique solution for the entertainment industry and is creating new vistas in handling the ever-growing, dynamic, multimedia digital cable viewing paradigm shift in the generation and distribution of new media.
It has the ability to cater to a large number of Conditional Access System (CAS) based subscribers via the users Set Top Boxes (STBs) using Smart Cards Technology (SCTs).
It assists subscribers in choosing their favorite
channels for viewing and paying for them with convenient access and only
for the channels the customer wants to watch.
Features:
The product has various features built in to help the Cable Multi System Operator (MSO) manage operations centrally. The main features are listed below:
- Allow the MSO to create a network of distributors for distributing the paired STB & SMC therefore distributing the load across the network.
- Allow distributors to enroll new customers and allocate CAN #s (Customer Authorization Number) to customers and bring them into the network. Distributors also have the ability to assist new subscribers choose channels of their choice.
- Provide a-la-carte as well as Packaged bouquet of channels for subscribers to choose from.
- Provide the options for introducing promotions for specific periods, giving benefits to the subscriber.
- MSOs can create a network of resellers for distributing these prepaid cards thus giving subscribers easy access in procuring them.
- Define a well structured taxing system for Free-To-Air (FTA) & Pay channels thus fulfilling a structured statutory requirement with broadcasters as well as the statutory bodies within the country
- Provide broadcasters with subscription lists & assist MSOs settle payments with the respective broadcaster
- Assist MSOs create well defined Business Entities such as head ends, franchisees, distributors, operators & control rights within the hierarchy
- Assist the MSO call center with a state-of-the-art CRM provide maximum support & keep subscribers updated with latest information & assist the ever-changing subscriber demands to optimize satisfaction amongst its subscribers
- Assist MSOs create subscription bills for postpaid as well as prepaid subscribers giving insights in the financial standing with each subscriber
- Provide ageing analysis as well as other financial statements such
as ledgers, daybooks to gauge financial cash flows to assist management