Industry Specific Solutions

SEEinfobiz's integrated application family provides a complete closed-loop solution for Pharma & Health Care Solution that enables organizations to better understand their customers; flawlessly execute personalized services synchronized across all channels.

SEEinfobiz's Pharma & Health Care solution enables organizations to increase the value of each customer relationship by allowing them to interact with customers in a manner that reflects a deep understanding of their unique needs and preferences. Mentioned below are some of our industry leading solutions –

Medical Billing Process Management
Medical Billing Delivery
Customer Relationship Management Solution
Customer Self Service
Supply Chain Management
Product Life Cycle Management
Supplier Relationship Management
Web based Information Reporting System (Clinical)
Sales Force Automation
Demand Forecasting system
Financial Accounting System
Order Management
Partner Relationship Management
Pricing & Contract Management
Distribution Management
Agent / Dealer Management
Sales / Marketing Management

 

Medical Billing Process Management

SEEinfobiz’sMedical Billing Process Management solution is a comprehensive medical billing software capable of managing the multiple provider / multiple payer requirements of healthcare billing companies.  The system also performs the essential functions necessary to effectively manage the day-to-day operations of a medical billing company, including patient management, report generation, patient invoicing, and appointment scheduling.

SEEinfobiz’sMedical Billing Process Management solution includes the additional functionality necessary to process claims for a variety of medical specialties, such as trip reporting for ambulance companies and transaction details for anesthesia billing.  Additionally, the software can process electronic claims to all regions, clearinghouses and directly to insurance carriers.

SEEinfobiz’sMedical Billing Process Management solution is the software you need to securely and accurately operate your medical billing business.

The key features of SEEinfobiz’s Medical Billing Process Management solution include –

Claims Processing

• Submit and track the status of primary, secondary and tertiary claims
• View and edit claims prior to submission
• Automated billing on a daily, weekly, monthly, 6-month and annual basis
• Bill capped rentals
• Establish claim defaults on a patient-by-patient basis
• Manage claim authorizations and insurance eligibility

Managing Payments

• Multiple forms of payment posting into the proper patient's file, including automatic posting and line item entry
• Post and track capitation payments by insurance carriers
• Post single or batch payments
• Track patient charges, credits and remittance history

Statements

• View unpaid claims by doctor, patient, date and more
• Generate patient invoices and statements individually or in batches
• Produce summaries of receivables

Billing Customization

• Create and edit an unlimited number of fee schedules
• Set parameters for moving unpaid visits into collections
• Post interest charges to overdue claims
• Establish criteria for recurring claim processing
• Interface with external accounting software packages.

Report Variety and Features

• Customize all reports and sort information based on a variety of data options
• Reports include additional filtering criteria for more specific screenings
• Preview reports on-screen before printing
• Export any report into a several different file formats
• Generate patient ledgers by individual or multiple patients to review charges and payments

Billing and Accounts Analysis

• Identify how much has been billed, where the claims were sent and the current status of the claims

• Generate aging reports on past due accounts
• Reports include year-to-date comparisons by insurance company and/or physician or outstanding claims by physician
• Produce reports of patients and customers with credit balances
• Review patient payment histories and Medicare confirmations and rejections

The benefits of SEEinfobiz’s Medical Billing Process Management solution are –

• SEEinfobiz’s Medical Billing Process Management solution is hosted on a central server and securely accessed from anywhere in the world via any Internet connection

• Reduces an organization's investment in time, money and resources
• Accommodates multiple simultaneous users
• Provides a centralized source of information for multi-office organizations
• Minimizes up front investment and maintenance costs
• Generates reports that can identify your clients' most popular and profitable procedures, product lines, top referring physicians, outstanding accounts receivable and more 
• Eliminates many of your most time consuming tasks – increasing office productivity and providing a greater return on investment
• Reduces the number of software applications required to effectively operate your company by managing the billing, reporting, patient maintenance and more 
• Manage a variety of critical patient data, including demographic details, insurance information, billing history and more 
• In addition to processing claims for physician practices, the software is also capable of billing for several healthcare specialties, such as anesthesiologists, ambulance billing and medical equipment providers

Medical Billing Delivery

Outsourcing medical billing is a popular option in today's highly competitive healthcare industry. Outsourcing your medical billing ensures that you get high quality services in addition to cost benefits. The expertise offered by SEEinfobiz in medical billing and technology can help you obtain a competitive edge and save on your current staffing related expenditures.

Features:

• Data Entry
• Working - Accounts Receivable
• Quality Medical Billing
• Deliver Bills electronically to the customers, and setup notifications to alert them to the arrival of new online invoices
• Presentation and distribution of bills via web, email, print, EDI, XML, CSV, etc.
• Identify, evaluate, and prioritize past-due receivables for customers

Customer Relationship Management Solution

SEEinfobiz’s Customer Relationship Management solution is a comprehensive eBusiness solutions providing the first full set of enterprise applications specifically designed for the global medical products industries. The solution improves sales, marketing, and customer service efforts by providing fully web-based, scalable applications that integrate all customer-facing touch points. SEEinfobiz’s Customer Relationship Management solution functionality addresses key business drivers such as channel management, pricing and contract management.

SEEinfobiz’s Customer Relationship Management solution meets the demanding needs of the pharmaceutical, clinical, medical/surgical device, and diagnostics industries. It enables organizations to manage, synchronize, and coordinate all customer touch points over the Web, in the call center, by field sales and service, and through channel partners. This coordinated approach helps organizations dramatically increase productivity, enhance customer satisfaction, and maximize revenue and profit.

The key features of SEEinfobiz’s Customer Relationship Management solution include –

• Project and resource management tools to facilitate planning, budgeting, and tracking of all trial-related tasks and activities, including tracking of actual versus planned progress and should allow resource optimization
• Study management tools to support site visit scheduling, protocol updating, and version tracking and should also enforce adherence to established protocols
• Trial status reporting tools to provide real-time trial status tracking and reporting, subject status tracking, and analysis of subject enrollment rate
• Investigator and site management tools to provide site and investigator profiling, site personnel tracking, and document tracking. Allows investigators to maintain both private and shared notes

• Investigator and subject recruitment tools to track investigator qualifications and specialties, support investigator and subject recruitment campaigns through the Web, email, and mail, and maintain investigator and subject qualification scripts
• The Solution Helps medical equipment, device, service, and supply companies and partners identify, acquire, and retain high-value customers while delivering superior service and support
• Allows end-users to generate Microsoft Excel reports that can be distributed to non-CRM users, viewed offline, and refreshed with the latest CRM data
  

Benefits of SEEinfobiz’s Customer Relationship Management solution:

• Improvement of clinical trial progress monitoring through information centralization
• Better planning of subject visits and improved promotion of protocol adherence through visit management tools provided by the CRM system
• Increased productivity of CRAs and their managers through the automation of repetitive tasks and the sharing of information in real time
• SEEinfobiz’s Customer Relationship Management solution replaces a host of disconnected systems and supports business processes that reflect best practices
• On deploying SEEinfobiz’s Customer Relationship Management solution, companies gain a comprehensive view of the customer, better align marketing with sales, and enable smoother coordination between its various sales units
• With SEEinfobiz’s Customer Relationship Management solution, organizations have significantly improved their collection and sharing of customer profile and contact information, which has led directly to increased sales force efficiency and productivity

Customer Self Service

With SEEinfobiz’s Customer Self Service solution the company is able to handle a major increase in the number of medical queries more efficiently. The centralization of up-to-date medical information makes it easy to retrieve and disseminate while the provision of statistical reports allow customers to constantly reassess product profiles and performance improvement.

SEEinfobiz’s Customer Self Service solution allows pharmaceutical customers to fulfill their legal, contractual, and ethical obligations while supporting their sales and business partner relationships. The system services a variety of communication methods in order to connect with a broad spectrum of customers with varied needs throughout their product life cycle, while enabling staff to deliver consistent, accurate and current information in a timely manner.

 SEEinfobiz’s Customer Self Service solution also supports packaged e-billing and e-payment application for healthcare payers.

SEEinfobiz’s Customer Self Service solution features include:

• Dynamic Bill Presentment
• Bill Consolidation
• Invoice Reconciliation
• Payment
• Notifications
• Reporting
• Organizational Modeling
• Reduced Printing & Mailing Costs
• Improved Payment Processing Efficiencies
• Reduced Reconciliation Burdens
• Reduced Demand for Customer Service
• Improved Customer Retention and Acquisition
• Stronger Competitive Positioning

SEEinfobiz’s Customer Self Service solution has following key benefits :

• Develop custom online marketing portals for each drug launch.
• Browser interface for authorized users around the world to access a wide range of materials at any hour, day or night.
• Global delivery of marketing, sales and other documents has been accurate, virtually instant, and verifiable.
• Collecting co-pays saves costs compared to traditional methods and saves staff time previously spent collecting and posting payments.
• Reduces administrative costs which eliminates personnel costs related to managing paper forms and conducting manual processes.
• Improves customer satisfaction as many customers prefer the automated check in process, which takes considerably less time.

Supply Chain Management

Production planning, scheduling, and monitoring information is stored in isolated, proprietary systems, or even in paper documents, making it difficult to respond with speed and accuracy when conditions change or problems occur.

SEEinfobiz’s Supply Chain Management solution provides a framework for integrating drug formulation data with plant capability information. This enables pharmaceutical companies to develop chemical, manufacturing, and production models that can be used to define optimized manufacturing processes that reduce production costs. Once a drug has moved into the manufacturing stage, monitoring capabilities help to ensure that production meets scheduling requirements and quality standards. This solution also enhances the ability of plant managers to evaluate and query historical production information so they can refine processes and achieve new levels of efficiency.

SEEinfobiz’s Supply Chain Management Solution includes the following :

• Collaborative Demand and Supply Planning
• Materials Management
• Collaborative Manufacturing
• Supply Chain Event Management
• Performance Management
• Enterprise Portal
• Private Exchange

Key benefits of SEEinfobiz’s Supply Chain Management Solution :

• SEEinfobiz’s Supply Chain Management solution, is accessible from any location with a secure network connection and Web browser, giving employees the opportunity to be responsive whether at home, traveling for business, or meeting with marketing and supply chain teams at another location
• With SEEinfobiz’s Supply Chain Management solution enterprises are productive even when employees are out of the plant, and will be better able to make informed decisions in real time
• SEEinfobiz’s Supply Chain Management solution automatically extracts data from other systems, eliminating double-entry and the potential for human error
• Each group involved in the production process has its own web-based interface, enabling users to work with and input data in the manner that best suits their unique role
• Similarly, custom reports can be generated to meet a wide range of needs
• Taking advantage of the high level of integration developers are able to easily integrate the new application with the plant's existing infrastructure and user authentication mechanisms
• In the future, enterprises will be able to easily integrate its new solution with other systems using the native support for XML Web services
• Organizations will enjoy a lower cost of ownership for its production planning application
• Changes can be made in a single place and are immediately accessible to all users, which will reduce the cost of providing users with new functionality as their needs continue to change. Administrative overhead will be further reduced by the new "no-touch" deployment
• Opens the door to tighter integration not only among a pharmaceutical company’s marketing, operations, and finance departments, but also outside the organization to pharmaceutical wholesalers and distributors
• Develops a newfound ability to understand purchasing patterns, monitor inventory levels, and develop forecasting models that reduce the risk of both overstocking and under stocking merchandise
• Helps pharmaceutical companies enhance Speed to Insight through more rapid development of optimal production processes and more accurate forecasting of demand and inventory

• Value for Cost benefits include increased manufacturing efficiency, optimal use of production resources, and an improved ability to match production to demand
• Instantly know where shipments are in the transport cycle
• Reduce safety stock, i.e. planning improves thanks to product flow visibility,
• Reduce administrative costs, i.e. staff spend less time on phones and fax machines and can directly access shipment information and online documents
• Identify supply chain failures early, triggering contingency plans  

Product Life Cycle Management 

SEEinfobiz’s product lifecycle management (PLM) solutions ensure low-risk, high-impact, cost-effectiveness to business challenges faced by todays pharma and medical enterprises. SEEinfobiz's PLM services provide the consulting, deployment, and support services required to accelerate time-to-value and achievement of pharmaceutical business results.

Features:

• Product Data Management
• Sourcing Management
• Document Management
• Quality Management
• Product Catalog

The key benefits of SEEinfobiz’s Product Life Cycle Management solution include-

• Shortened product cycles
• Centralized product quality management and quality inspection processes
• Greater control and accuracy
• Higher customer satisfaction
• Faster time to market
• Minimize risk and reduce costs

Supplier Relationship Management

Supplier Relationship Management solution provides functionality for E-Procurement, strategic sourcing, supplier enablement, and content management in a single solution. The solution enables closer links between pharmaceutical companies' business processes and helps build new relationships with suppliers.

Supplier Relationship Management solution ties together all of the procurement processes through integration products to initiate the supply chain and drug procurement processes.

Supplier Relationship Management has following features :

Supplier Relationship Management solution helps the procurement departments to:

• Create complete spend transparency

• Develop a comprehensive, accurate profile of the supplier base
• Identify opportunities for optimal sourcing of materials, equipment and services

• Consolidate and prioritize suppliers based on quality, performance and on-time delivery

• Ensure contract compliance and reduce maverick spending
• Ensure the quality of purchased items
• Ensure appropriate levels of supply

• The spend-analysis capabilities in the Supplier Relationship Management system gives a clear and detailed picture of the current procurement activity across all international units of the company
• Orders are recorded or scanned into the system and automatically updated.
• All orders are aggregated and viewable through a Web interface so that enterprise has one single system for worldwide procurement
• Almost all of the orders that different units make are recorded into the system, which makes it easy to see procurements piling up

Supplier Relationship Management solution has following benefits:

• Supplier Relationship Management solution, procurement departments can gain a better understanding of their purchases, suppliers and performance in order to make better strategic sourcing decisions

• Supplier Relationship Management solution, delivers supplier intelligence through an integrated set of data management and analytic applications that work with existing operational data and systems to gather, analyze and leverage all aspects of supplier data and purchasing history, thereby optimizing strategic sourcing and achieving significant cost savings

• Supplier Relationship Management solution provides accurate, detailed, comprehensive information to help you reduce commodity spend without increasing risk. It uses repeatable, automated coding based on industry standards and can readily accept any classification system. Normalize your supplier information for more accurate measurement. Leverage third-party information for supplier enrichment and ensure your suppliers are accurately and consistently named

• Supplier Relationship Management solution helps you reduce enterprise spend across suppliers and commodities by providing increased visibility into procurement information. With it you can leverage corporate buying power for cost-savings and identify ways to buy more effectively from valued suppliers. SEEinfobiz’s Spend Analysis also lets you perform weighted supplier ranking using the criteria most important to you, helping you evaluate which suppliers are best suited for your company's needs

• Supplier Relationship Management solution helps you set, measure and manage procurement strategies that are aligned with corporate goals based on information from all the procurement systems throughout the enterprise. You can create and maintain scorecards for individual suppliers and the entire procurement organization, measuring performance against procurement-specific KPIs. These capabilities help you reduce total spend and supplier risk, and ensure supplier quality, on time delivery and performance

• Supplier Relationship Management solution uses operations research techniques to add balance and flexibility to the supplier evaluation process

Web based Information Reporting System (Clinical)

Web based Information Reporting System gives pharmaceutical firms the power to build Enterprise Reporting Applications that interact with multiple data sources and produce clear electronic and printed content in the form of reports, Web pages, spreadsheets, executive dashboards, and portals.

Web based Information Reporting System adds visibility, control, efficiency, quality, and effectiveness to various phases of the drug lifecycle. In doing so, Web based Clinical Information Reporting System empowers pharmaceutical companies to manage their operations more effectively and flourish in an increasingly competitive and regulated market.

Features of SEEinfobiz's Web based Information Reporting System

• Modular Design
• Self-Service Portals for Personalized Access
• Custom Report Templates
• Provider and Plan Performance Analysis
• Adverse Event Scoring and Monitoring
• Patient Participation and Profile Monitoring
• Trial Budget Management
• Processing Efficiencies

Benefits of SEEinfobiz's Web based Information Reporting System

• Reduce product discovery costs by increasing visibility into the drug discovery process
• Accelerate the clinical-trials process to control its costs, which account for 70% of the expense of bringing a new drug to market
• Streamline the regulatory approval process by making the acquisition, integration, presentation, and submission of drug application data more efficient
• Bring more quality to the manufacturing process, ensuring compliance with quality standards and regulations
• Mobilize sales and marketing resources efficiently around the most successful products

To serve the needs of companies, Web based Clinical Information Reporting System provides an Enterprise Reporting Application Platform that integrates data from internal and external sources to create interactive Web reports and graphics, dashboards, spreadsheets, and drug analysis.

Sales Force Automation

Pharmaceutical companies can derive major and tangible benefits by leveraging their traditional expertise and applications by web-enabling them. This helps them cut costs, manage existing markets more effectively, and make forays into new markets.

Since sales forces form a major portion of a pharmaceutical company's marketing efforts, a good sales force automation system can go a long way in reducing marketing costs and increasing effectiveness.

SEEinfobiz’s SFA system allows for easy management of a pharmaceutical company's vast sales force. It provides sales reps with relevant updated information when they are on the field and also allows managers to track their activities to make sure that things are going fine. Field forces can communicate with the Corporate HQ when and where they choose thereby reducing communication costs and time.

SEEinfobiz’s Sales Force Automation solution includes –

Customer Profiling - maintains detailed and up-to-date profiles, in structured and easy to use form. Information included in the profile base can be tailored to specific Corporate-needs, providing accurate, up-to-date comprehensive view on important customers and business opportunities

Hospital Profiling - maintains detailed hospital profiles, which helps target specific areas and create effective sales strategies

Calendar - provides everyone with the sales calendar so that activities are better coordinated and managed

Activity Planning - allows individual team members to plan their activities and managers to assign and track specific tasks

Call and promotion reporting - provides detailed information about each call and promotion so that future activities can be planned and tailored to meet specific needs

Analysis and reports - provides detailed statistical data about the activities of the sales force to enable better planning and strategy

 Benefits of SEEinfobiz’s Sales Force Automation solution –

• Embedded analytics to help sales professionals at all levels make more informed decisions
• Embedded support for leading sales methodologies to ensure consistent execution across all sales teams
• Embedded knowledge management functionality, enabling sales professionals to capture and leverage the collective experience of the entire sales organization
• Market-leading innovation focused on improving the effectiveness of front-line sales people
• Market-leading flexibility through on-premise, hosted, and hybrid deployment options
• Solutions delivered through a comprehensive blueprint encompassing people, processes, and technology to maximize customer success

Demand Forecasting system

The watchword in today's competitive Pharmaceutical & Biotech industries is "global." With production facilities often spread around the world—and legacy systems from the '80s and '90s often still in place—these global operations often suffer from inadequate reports, unacceptable time delays, non-standard querying, and disconnected islands of information.

SEEinfobiz's Demand Forecasting system optimizes production levels, manages lots intelligently according to expirations and links manufacturing facilities, inventory depots, distributors and retail channels.

SEEinfobiz's Demand Forecasting system delivers detailed information to front-line inventory managers, as well as top-level sales forecasts to front-office executives. It is the forecasting engine and data warehouse of choice for effective supply chain management.

The simplicity of SEEinfobiz's Demand Forecasting system is its strength. By providing an easy-to-understand window to your inventory and production conditions, sales and production personnel are free to concentrate on maximizing profits.

The formula which best addresses each item's demand pattern is selected to forecast that item—the same way people think and work when making purchasing decisions.

 SEEinfobiz's demand forecasting solution has the following features–

• Integrated: Enables you to send forecasts to Merchandise Financial and all components of your enterprise rely on a common forecast
• Scalable: Built upon an Application Server, which is proven to provide scalability for large data
• Automated: Provides tools for selecting the optimal forecasting method and level, and supports rule-based alerts and exceptions

• New Item & New Store Support: Supports planning for new items, categories and locations

Benefits of SEEinfobiz's demand forecasting solution

• Forecast at any level of data - item, item/customer, item/country/customer, or however you need it
• Quantify market intelligence, promotions and other variables
• Create drug production and purchase plans
• Meet your inventory and sales objectives. Continuously analyze a comprehensive and accurate view of your inventory and production

Financial Accounting System

By using SEEinfobiz's Financial Accounting solution pharmaceutical companies and medical enterprises can complete expense and credit transactions online, automate the approval routing and ensure the transactions are transferred directly into your Finance System without any further data entry.

SEEinfobiz's Financial Accounting solution is a flexible business and accounting software, for the pharmaceutical industry.

Manage payments more quickly, including overpayments, underpayments, credits and refunds related to medical product delivery and pharmaceutical product sales.

Management can look at expenses by drug or any medical product, department, client or any other level of analysis. Reports can show year to date and month comparisons with multiple levels of analysis.

SEEinfobiz’s Financial Accounting solution includes following features–

• Accounts Receivable

• Comprehensive Cash Allocation
• Extensive Credit Control Facilities
• Consolidation of Group Accounts
• Powerful 'Drill Down' Enquiries
• General Ledger
• Flexible Chart of Accounts
• Balances at Posting & Summary Levels
• Powerful 'Drill Down' Enquiries
• Budgeting
• Company Accounts
• Management Accounts
• Corporate Accounts
• Commitment Accounting
• Flexible Payment Controls
• Secure Cheque Production
• Cash Flow Forecasts
• Powerful 'Drill Down' Enquiries
• Invoice Register

Benefits of SEEinfobiz’s Financial Accounting solution –

• Simple to use Browser based web interface.
• Complete Accounting Functionality
• Improve your cash flow
• Sophisticated Financial Reporting
• Integration with Other Applications  

Order Management 

SEEinfobiz’s Order Management solution allows pharmaceutical and medical companies to create, validate and manage quotes and orders across the entire order lifecycle. It helps support pharmaceutical business processes such as complex pricing and product configuration; quote approval, availability checking, and credit & payment verification, to ensure orders are complete, valid and accurate before they are delivered to the customer.

SEEinfobiz’s Order Management solution optimizes order management by intelligently managing order processes according to expirations and links manufacturing facilities, inventory depots, distributors and retail channels.

Web interface allows instant communications and status updating. Additionally this system also enables a structured and effective communication with customers regarding the orders.

The key features of SEEinfobiz’s Order Management solution include –

• Automated Quote Negotiation and Approval
• Real-Time Order Validation
• Multichannel Ordering
• Order Process Orchestration
• Pro-Active Drug Order Monitoring

The key benefits of SEEinfobiz’s Order Management solution include –

• Eliminate incorrect orders order fall-out by making sure that products are correctly configured and available before the order is confirmed
• Streamline the quote and price approval process by minimizing human interaction while assuring compliance
• Negotiate with customers and partners during the quote development process
• Increase drug productivity and satisfaction by managing order information in a single, integrated order management system

Order information can be organized, managed, and synchronized into a single repository for access by the medical company and their extended business network, enabling a consistent and consolidated view of customer and order information across any channel. Customers can enjoy a satisfying buying experience and know when to expect the delivery of goods and services.  

Partner Relationship Management

SEEinfobiz's Partner Relationship Management enables pharmaceuticals and healthcare organizations to successfully manage member, provider, and agent/broker relationships throughout their entire life cycle and across all touch points. It scales to the needs of the largest pharma and health organization's most rigorous sales, marketing, and partner service demands. SEEinfobiz Partner Relationship Management offers robust functionality that enables customers, partners, and employees to access one common set of information including policy, eligibility, benefits, billing, commission, incentives etc. as well as track all interactions across. SEEinfobiz's Partner Relationship Management enables companies in the pharmaceutical and biotechnology sector to understand the critical success factors of alliances and co-promotions.

The key features of SEEinfobiz’s Partner Relationship Management solution include –

• Partner Life Cycle Management
• Training and Readiness
• Marketing
• Partner eCommerce
• Service

The key benefits of SEEinfobiz’s Partner Relationship Management solution include –

• Incorporates comprehensive eCommerce capabilities to facilitate real-time sales transaction processing on the Web.
• Product advisor feature facilitates intelligent needs analysis to help partners select the products that best meet customer needs.
• Enables partners to select products from product catalog, configure the product accurately, generate a current pricing quote, and ultimately place an order.
• Povides brand owners with a comprehensive PRM platform to better support partners, who in turn are better able to support joint customers.
• Supports entire partner life cycle and simplifies and standardizes the process of recruiting, registering, evaluating, approving and profiling new partners. Enables brand owners to manage partner contracts, entitlements and renewals, and assists them with developing joint business plans with clear performance objectives.

Pricing & Contract Management

Pharmaceutical companies spend endless time and money managing contracts and processing chargebacks and rebates. SEEinfobiz’s Contracts, Pricing, and Chargebacks Component enables you to consolidate all contract, product pricing, rebates and chargebacks across your entire enterprise under one flexible, multi-divisional solution for quality financial reporting

SEEinfobiz’s Pricing & Contract Management solution provides contract management, group membership, chargebacks, Medical rebates, sales tracing and performance rebates. It ensures that you meet your customers’ financial needs while managing your financial agreements with suppliers, wholesalers and distributors. The automation provided by SEEinfobiz helps to significantly reduce reconciliation efforts on chargeback duplications and minimize errors that occur with manual processing.

SEEinfobiz’s Pricing & Contract Management solution enables partners to select products from product catalog, configure the product accurately, generate a current pricing quote, and ultimately place an order.  

Features and Benefits of SEEinfobiz's sales and contract management solution include:

• Allow you to collect revenues and pay against the terms and conditions in your contract. It also allows you to show particular contractual terms and inconsistencies among departments and divisions. The software can track compliance by addressing transitions, revenue leakage, and contract pricing variables.
• Includes components that reduce “maverick” procurement, sales orders and monitors transactions. The software can create a list of transactions that are not in compliance, reducing risk issues for the company by enforcing a best practice approach. Additional perks include an exceptions auto clause, enterprise resource planning (ERP) integration, flexible flagging capabilities, real-time compliance monitoring, exception clauses, and persistent tracking.
• Lets you easily review pending contract status (expiration and renewal dates) and your teaming partners’ purchasing habits. It also helps the team develop a more collaborative environment, with a Web-based work-flow system. On-line negotiation, third-party contract imports, full-text searches on attachments, configured workflows, and alerts—these are all part of this software.
• Permits the user to address multi-tiered performance agreements. It also handles validation and reconciliation of chargebacks and rebates—this is a handy feature and reduces hours of time spent tracking this information.
• Handles various reporting techniques and leverages existing accounts receivable and general ledger systems. It also provides an excellent forecasting ability.

SEEinfobiz's Pricing and Contract Management solution handles claim status and reason codes, along with reconciliation reports.

Distribution Management

Pharmaceutical companies have to mainly deal with distribution networks, bulk purchasers and hospitals. Distribution Management refers to the entire network of companies that work together to produce and deliver products. The field of distribution management has become increasingly important to companies in an increasingly competitive global marketplace. In the past, pharma companies have focused primarily on manufacturing and quality improvements within their four walls; now their efforts extend beyond those walls.

SEEinfobiz has assisted pharmaceutical companies in providing better service by helping them track their retailer Institutional buyer network on the web. We defined the most appropriate approach for optimizing their sell-side distribution functions across divisions and varied customer groups and geographies. This ensured that all the players in the distribution network reduced costs and eliminated inefficiencies in their systems. In addition, the SEEinfobiz's Distribution Management solution provided a way to increase customer satisfaction and sales by providing the customers up to date information on status of their purchases from their supplier, as well as provided a forum for feedback on distribution-related issues to the company.

The Distribution Management system permits pharmaceutical and medical companies to manage distributor information. Organized in several levels, it provides an interface for managing individual distributors as well as the overall distributor structure. Information in this module includes basic information about distributors, warehouse location, account information, etc.

The key features of SEEinfobiz’s Distribution Management solution include –

• Manage individual distributors as well as the overall distributor structure
• Interface for editing product information and maintaining a product catalog and other product-related information
• Basic tracking functions for distributors on their sales orders, inventory and financial data
• Getting data visibility in real time meant tracking transactions and agreements online

The key benefits of SEEinfobiz’s Distribution Management solution include –

• Facility to post queries on supply and medical issues online
• Alerts on supply, clinical and medical issues
• Provides customized information and site access privileges to each user
• Allows users to store and share documents online. Account details can be viewed and edited on-line
• Eliminates repetitive data entry thus leading to increased efficiency and timesaving
• Product status data and technical specifications

Agent / Dealer Management

SEEinfobiz’s Dealer Management System is a feature rich product developed so as to map all the day-to-day operations of the dealership in the pharmaceutical sector. It integrates all their departments and sales channels seamlessly and maximizes profits by creating a paperless information flow among departments, depots, agents etc. across different functional bodies of the medical/pharma company.

It is a one-stop solution to cover all the needs of a dealership like Presales, Sales, Ordering, Drug Sales, accounts etc. and all its interactions with the parent company.

The key features of SEEinfobiz’s Dealer Management solution includes-

• Executive Reports
• EMI Calculator
• Address Books
• Alerts
• Communications

SEEinfobiz’s Dealer Management System has the following benefits:

• SEEinfobiz’s Dealer Management System functionality allows intelligent exchange of information between dealers and the parent company
• It provides online connectivity with the manufacturer
• The system gathers, compiles, analyses and stores essential business data, helping them make intelligent business decisions
• SEEinfobiz’s Dealer Management System helps clients deal directly with the Customer Support Team
• SEEinfobiz’s Dealer Management System is a powerful tool that allows direct access to relevant information in an easy and useful manner. Reports shed light on Fundamental aspects of the business that are of interest to both top and low-level management
• Data passed through the information high way is encrypted and sent, so there will be more security for the data sent and received in the portal  

Sales / Marketing Management

The battle for brand awareness and loyalty can be ruthless. Savvy companies are taking an aggressive stance in launching both consumer and physician communications, and arming their sales teams with support tools to build physician relationships and drive sales. And it’s here that SEEinfobiz is a valued ally.

SEEinfobiz is bringing novel strategies to pharma and biotech companies looking for new ways to build market share and retain valuable consumers, while reducing the cost of marketing. These strategies are supported by our advanced analytics, data sources and infrastructure technology, which together comprise SEEinfobiz's Sales and Marketing solution.

SEEinfobiz gives you the ability to create and deliver targeted, personalized communications. Leveraging our data processing, digital printing and Internet capabilities, you can deliver the right message to the right individual via the right medium and truly maximize the impact of your communications on your audience –whether they are physicians, consumers or sales representatives.

SEEinfobiz's Sales and Marketing solution offers a convenient, Web-based “Marketing Front” where users enterprise-wide can easily view and order all of your marketing materials from their desktops. It allows you to maintain control over all aspects of your marketing and communications. It lets you catalog both static and variable materials for print on demand as well as inventoried items.

The key features and benefits of SEEinfobiz’s Sales/Marketing Management solution include –

• Compliance and Persistency—gain patient permission to communicate with them directly, collect identified patient information, and build personal relationships with both patients and prescribers
• Acquisition—identify, understand and acquire the most valuable consumers with a combination of world-class analytics, linked consumer-centric Rx and demographic data, and effective multi-channel strategies
• Consumer Management—maintain market share and improve the value of your relationships with expertly implemented and executed cross-sell, upsell and loyalty strategies
• Accurately define campaigns that work by analyzing and understanding how your campaigns are performing
• Precise measurements on all types of marketing management modules
• Systematic segmentation of customers into groups based on customer information
• Centralized location for marketers to plan and efficiently manage all their marketing campaigns