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SEEinfobiz Pvt. Ltd. successfully delivers and maintains cost saving shipping software solutions to optimize and manage shipping operations. From rating and order processing, to pickup or drop-off scheduling, policy compliance, plus real-time tracking and in-depth reporting, SEEinfobiz enables you to more completely manage the transportation activities that can add a positive impact to your bottom line. Across the enterprise or at an e-commerce check out, empower employees to confidently make transportation decisions or enhance your customers' buying experience, while providing full compliance to established corporate guidelines and policies. Whatever the transportation or shipping need, we're committed to your success, experience the difference SEEinfobiz can make in your customer service ratings! We want to help YOU grow YOUR business! Mentioned below are some of our industry leading solutions –
Invoice Process Management & Delivery SEEinfobiz's CLICK - Power and Speed Statements for Electronic Invoice Presentment is a system where purchase orders, invoices, credit notes and other financial documents are presented to suppliers and customers electronically via the Internet. It provides all members of the supply chain with the ability to view and manage documents and pay for invoices electronically, thus completing the entire purchase-to-pay process online. The Internet is easy to use, cost-effective, and is powered by technology that is truly standard, open, and freely available for anyone to use. CLICK fully utilizes the power of the Internet to the benefit of both the sender and the recipient. They enable e-invoices to be communicated in such a way that the recipient can view, download and import the data directly into their accounting package, regardless of what format it was sent in. This saves the recipient valuable time and eliminates re-keying errors. CLICK is a flexible electronic invoice presentment service that can provide cost savings throughout the invoicing process. There are 5 key areas where specific savings can be made within account receivables -
CLICK has been developed to ensure that it can be fully integrated within a company’s framework for security and compliance. It allows the seamless exchange of information using the Core Platform's ability. CLICK is at the forefront of standards development, is compatible with all the major business-to-business communication protocols such as XML, UBL and vendor specific formats for exchanging documents. The key features of SEEinfobiz's CLICK - Power and Speed Statements for the Shipping Industry include -
CLICK is an integral part of the corporate web site. It has the ability to adapt to the corporate look and feel of any part of the customer’s website, making it impossible for the user to distinguish the EIP (Electronic Invoice Presentment) elements from other areas of the website. Furthermore, invoices are displayed in Dynamic Hypertext Mark-up Language (DHTML), and consequently have the best possible resolution and clarity.
Many customers have adopted a standard security product for the maintenance and update of user permissions and profiles. LDAP is a popular example here. CLICK can integrate seamlessly with the existing security standard and avoid having to duplicate what can be a timely and costly job of managing user permissions.
CLICK provides personalized & secured view of billing information, wherein employees can view the invoices of all customers and when a customer logs in he can get only his personal view. Security is maintained at the document level and does not require querying the database for each customer or employee request.
CLICK offers a unique facility called On Demand Page Viewing. The Invoice that a Customer or CEO accesses can be hundreds or even thousands of pages in size. The users might wish to view subsets of the statement, or "step through", from page 1 to page 700. CLICK’s On Demand Page Viewing throws only one page at a time to the browser, and does not download the entire invoice to the end users machine. This gives the user ability to do this with instantaneous, consistent performance. The invoice also being accessed through cached memory, does not impact the accounting transaction database.
With CLICK you can provide customized advertising messages based on individual customer-specific account information. This creates additional account acquisition, revenue generation opportunities and improves marketing efficiency by reducing direct mail and telemarketing costs. Furthermore, since offers are so highly targeted, customers are more likely to respond to them.
CLICK has inbuilt capability to connect to numerous data sources such as Oracle, Sybase, DB2, Informix, EDI Files, Excel, Legacy systems, etc. CLICK can connect to all these sources one at a time or all together, at the same time.
CLICK supports distribution of invoices in different languages, and also supports Unicode. This increases the reach and utility of application for customers who are sensitive to receiving bills in specific languages.
Interactively analyze all invoice transaction over an arbitrary number of time periods. Transactions can be filtered or analyzed according to various criteria. Results can be viewed in tabular or 2D/3D graphical (pie, bar, time series, etc) form.
CLICK is a platform independent statement delivery solution. It could be easily installed onto a Windows, Linux and all flavors of UNIX such as, SUN Solaris, HP & IBM.
Many of our existing customers have multiple data sources that they need to access as part of their invoice delivery solution. Often these are mixed environments – EJBs, spreadsheets, flat files, relational databases, EDI (Electronic Data Interchange files) etc. CLICK enables you to consolidate all of your data assets whatever the underlying data platform, in order to provide statements on the web, print, email, word etc
Our product calculates volume discounts based on revenue/ profit slabs and also applies discounts based on specific groupings of products / services, giving organizations flexibility for managing interests and adjustments.
A statement presented through CLICK can be viewed by the user in several different formats, which offers the end user both flexibility and choice:
Delivered to their desktop via a browser without the need for any client software (downloads or applets) to be installed on the PC
Delivered to the mobile via WAP without the need for any third party software.
Many clients will still want to print their statements (or personalized element of their statement). CLICK can deliver "picture perfect", high quality printed statements in PDF / Postscript format, without issues of headers and footers missing - a well-known problem normally associated with "standard" printing from a browser.
XML output enables automated application-to-application integration. Customers can download XML data into their operational systems for accounting purposes too. As with the principle of Statement Document Level Security, it is important to reiterate here that these output options need only one executable.
Multiple output options such as PDF, XML, Excel, RTF, etc require only one time processing of the statement.
CLICK has its own inbuilt zero-client web based administration tool. Not only it can create and maintain its own users and roles, it also can seamlessly integrate with third party user administration tools such as LDAP, active directory, etc
E-mails and messaging alerts notify customers about their payment dues. In addition, customers can configure and manage personalized alerts such as when a payment posts or recurring payment reminders or upcoming scheduled events.
The key benefits of SEEinfobiz's CLICK - Power and Speed Statements for Shipping Industry include -
Agents / Dealer / Partner Relationship Management The Shipping industry is going through a fundamental redefinition. As separate economies meld into a single global marketplace, Agents / Dealers / Partners / Customers are looking for shipping vendors who can provide integrated, "one-stop" solutions. Against this backdrop, Shipping companies are increasingly turning to Agent / Dealer / Partner / Customer relationship management solutions. The applications enable shipping companies to provide consistent pricing and customer service levels across all geographies and communication channels, improve sales and marketing effectiveness, and streamline key processes such as claims management and billing. SEEinfobiz's Agent / Dealer / Partner / Customer Relationship Management Solutions is designed specifically for Shipping service providers, including parcel and express, ocean shipping, trucking, and logistics service providers. The key features & benefits of SEEinfobiz's Agent / Dealer / Partner / Customer Management solutions include –
Agents / Dealer / Partner Self Service No matter how great your agent / customer care is, if you're not offering support on the Web, your customers are left wondering why. Many experts agree that having self-service is one of the cornerstones of establishing an e-business presence. The Self-Service model is founded on the principal of enabling customers, partners and agents / dealers to obtain information or conduct transactions directly over the Internet, avoiding time-consuming and costly traditional processes involving multiple verbal or written interactions. SEEinfobiz's Complete Self Service is a suite of Internet-based applications, built specifically for the needs of online service providers, enabling them to attain new heights in customer service while also increasing revenue opportunities through increased interaction and service-centric commerce. The key features of SEEinfobiz’s Agent / Dealer / Partner / Customer Self Service solution include –
The benefits of SEEinfobiz’s Agent / Dealer / Partner / Customer Self Service solution are –
SEEinfobiz's Budgeting & Planning Solution is a product offering that fits seamlessly into any software suite, as well as your organization. SEEinfobiz's Budgeting & Planning Solution enables professionals to create and modify budgets in a decentralized fashion, shortening the budget cycle, creating consistent revisions, and offering the ability to interactively manage and project cost center-level statements. SEEinfobiz’s Web-based Spreadsheet planning solution enables you to do What-If analysis related to the shipping industry. It covers Dry Dock Diary, Sales Diary, Tankerwise Performance, Break Even Statement, Cash Flow Statement and Board Presentation, showing Vessel-wise Quarter\Year End Outlook of Budgeted Profitability for current & historical data. SEEinfobiz's Budgeting & Planning Solution allows professionals to -
Users can create a dynamic process for generating financial plans that encompass an organization's net interest margin with full details of non-interest income and expenses. This module allows end users to create different scenarios by changing different parameters, such as estimated earnings per day for a vessel, exchange rate, number of operational days for a vessel, amounts budgeted for different expense heads, and so on. The user can also have a what-if based view in graphical and tabular form, where he can view the changes in the cash flow in case he purchases a new vessel, sells an existing vessel, or moves the dry docking period for a vessel. The key features & benefits of SEEinfobiz's Budgeting and Planning Solution includes -
Maintaining your organization's fleets—whether they consist of cars, trucks, ships, or planes— is crucial to the safety and efficiency of your operations. SEEinfobiz's Fleet Management solution helps you track each vehicle's usage, availability, maintenance schedules and more—details that are vital to optimizing the performance of your fleets. Combining this information with other facilities and infrastructure management data also improves your ability to control costs and assign resources. Fleet Management can be added to an existing legacy system or implemented separately as a standalone solution. It can be configured, customized and delivered on a customer-by-customer basis. SEEinfobiz's Fleet Management Solution includes reports such as -
The key features of SEEinfobiz's Fleet Management solution are –
The key benefits of SEEinfobiz's Fleet Management solution are –
Tracking & Monitoring Solution of vessels / containers / goods etc SEEinfobiz's Tracking & Monitoring Solution is a real-time visibility tool giving terminal operators and the shipping community accurate information and notification relating to gate activity, demurrage payment and calculations, import/export status and vessel schedules. It includes Premier Appointment System, a unique scheduling system that reduces wait time and further improves gate efficiency. Truckers, consignees, agencies, brokers, ports, and forwarders use SEEinfobiz's Tracking & Monitoring Solution to monitor and inquire about container activity, cargo status and holds, labor assignments, vessel schedules, etc. Terminal operations are dramatically more efficient with critical, secure and timely tracking information available to the container transportation community. In fact, SEEinfobiz's Tracking & Monitoring Solution is proven to reduce the instance of gate problems from 20 percent - the industry average - to 7 percent. Notifications alert users by email or fax when a container is available, delivered or received, and when a booking number becomes valid. Exporters use SEEinfobiz's Tracking & Monitoring Solution to determine when a vessel is expected to arrive at the terminal, and when it will depart. Users can also check on a container's status with Customs, terminal gate, and the steamship company. The key features & benefits of SEEinfobiz's Tracking & Monitoring Solution of vessels / containers / goods solution are –
SEEinfobiz introduces Warehouse & Space Management Solution (WSMS), to facilitate the needs of Customs Bonded Warehouses. WSMS is a state of the art system developed with latest technologies with domain expertise in the Warehouse industry.
SEEinfobiz's Warehouse & Space Management Solution significantly reduces the time to complete the processes at various stages and increases the efficiency and overall productivity. The key features of SEEinfobiz's Warehouse & Space Management Solution includes -
The key benefits of SEEinfobiz's Warehouse & Space Management Solution includes -
The ability to segment customers according to their likely behavior and potential profitability is key for gaining a complete understanding of customers — and understanding customers is more important than ever for Shipping companies, where intense competition, declining customer loyalty and high lapse rates continue to erode profit margins. SEEinfobiz's Customer Segmentation for Shipping Industry employs decades of industry experience to help you combat these issues with more effective customer communications. Many Shipping Companies struggle to segment their customers effectively, often because they have difficulty making sense of the huge volumes of customer data that exist throughout the enterprise. Clients frequently lack the ability to track changes in customer segments as well — such as changes in life stage or overall buying habits — leaving no way to evaluate the long-term success of their marketing efforts. SEEinfobiz's Customer Segmentation for Shipping Industry uses analytical depth to help marketers create more accurate customer segments and predict customer behavior, which in turn gives their clients the power to create better-targeted product offers, product communications and bundled services. The solution identifies and categorizes the customer base into distinct groupings with similar characteristics to:
SEEinfobiz's Customer Segmentation for Shipping Industry uses demographic, geographic, attitudinal and behavioral data available from across the enterprise, as well as information from analytical applications, to develop highly accurate segments. These segments can provide relevant channel support and aid marketing efforts by supplying customer intelligence to shipping intermediaries. The key features & benefits of SEEinfobiz's Customer Segmentation solution are –
Web Enterprise Information Applications Managers from different departments are provided with a wide range of web based information statements, which are available to them in different formats such as DHTML for browsers, Excel and PDF for storage on local machines. These statements are available to them through SEEinfobiz’s Web Enterprise Portal . We also provide ad-hoc statements based on parameters passed by users, which run on demand or can be scheduled to run at a predefined time. Dashboards and Alerts Top management is provided with a set of dashboards indicating key performances, that give them an overall view of company performance across different areas such as fleet management, finance, etc. The users can then drill down to check details of any information. The users are provided with alerts on occurrence of a pre-defined exception, such as off-hire exceeds estimated limits, vetting due within a month, ISM audits due within a month, receivables overdue, hire/freight due for more than 4 days, and so on. Analytical Views SEEinfobiz’s Web Based Analytical views are used to slice and dice information such as Vessel Performance, Aging Analysis, Cash Management, Profitability Analysis, Budgetary Control which covers technical expenses, manning cost, admin expenses, etc. The users can also slice-dice (cause of accident, loss in hours/USD, geography, voyage type, etc), drill down (vessel, period), view graphically, trend analysis (speed consumption, stoppages, TCY trends), comparative analysis (quantity, year, estimates, market reports). Financial statements & analysis Financial statements & analysis across balance sheets, profit & loss, trial balance, high end debtors, aging analysis, open invoices, open prepayments, purchase orders, party masters, TDS, Receipt registers, agency filing, vendor balances, General ledger (account group wise, vessel wise etc) are provided in interactive web format and are also available for printing and download in excel, word, PDF, XML etc. SEEinfobiz’s Financial Statements and Analysis solution provides Statements & analysis such as Trial Balance, Open Prepayments\Invoices, Purchase Orders, Agency Filling, Actual Vs Budgets (Shipping\Admin Income, Expense), Forex Exposure, Dry Dock Stemming Notes and QEO\YEO of Accounting Profitability etc.
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